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06 Dec 2017
Western Union to (partially) compensate scam victims

Fraud victims who sent payments to scammers using global wire transfer service Western Union can now claim compensation for the losses they incurred. These claims are subject to a number of conditions.

Scammers like using services like Western Union because they allow them to collect money anonymously. The same goes for Western Union’s main rival, MoneyGram. This explains why the company pops up in various scams. These include dating scams and Microsoft phone scams.

Early this year, the American judiciary concluded that Western Union could and should have done more to prevent fraudulent wire transfers. It ordered the company to set up a fund worth 586 million US dollars to compensate victims. These victims can now file claims for compensation. This also applies to Dutch nationals.

Strict conditions
Not all victims of fraud can claim compensation. The victim must have transferred money to scammers via Western Union. These scams must have taken place between 1 January 2004 and 19 January 2017. Claims must be filed to the authority overseeing the compensation by 12 February 2018 at the latest.

It is unclear what percentage of the losses will be compensated by Western Union. Dutch fraud victims who reported a scam to Western Union may receive a remission form automatically.

Petitions may be filed by using this this website.

Photo © Tom Magliery/Flickr.comCC BY-NC-SA 2.0.