Something fishy?
Report fraud to us between 09.00 and 17.00 Monday to Friday.

Fraud prevention

Key tips to protect yourself from fraud

  • 1. Do you smell a rat? Visit the Fraud Help Desk website for the latest fraud news and alerts or get in touch with us. Dial +31 (0)88-78 67 372 (local rate)
    2. Is an offer too good to be true? Then it probably is. Please contact us about the offer or visit the Fraud Help Desk website for the latest news on the scam front.
    3. Have you been told to respond quickly or “act now”? Don’t. This is a proven tactic of scammers to win you over. Don’t let yourself be put under any pressure.
    4. Make sure you read the fine print. There can always be a snag.
    5. Have you received an unsolicited offer in whatever shape or form (letters, emails, phone calls, faxes, SMS text messages or house visits)? Be on your guard. There might be a scammer at work. Don’t hesitate to press the delete or trash button, hang up or shut the door.
  • 6. Register on the National Do Not Call List (bel-me-niet-register) to opt out of receiving unsolicited telemarketing calls.
    7. Don’t pay in advance, don’t pay in cash, unless you are sure that the other party is reliable.
    8. Have you fallen victim to fraud before? Take extra care! Often one scammer passes on your details to another con artist.
    9. Never give out personal information such as dates of birth, social security numbers, passwords, credit card numbers or bank account numbers to unfamiliar companies or unknown persons. Your personal data may be abused by scammers.
    10. Is the offer you’ve received riddled with language errors? Be alert, this may be an indication of fraud.