FRAUD HELP DESK

THE DUTCH NATIONAL ANTI-FRAUD HOTLINE

Something fishy?
Report fraud to us between 09.00 and 17.00 Monday to Friday.
Microsoft: A user has shared 2 files with you on OneDrive

“A user has shared 2 files with you on OneDrive”, reads the subject line of an email message pretending to come from Microsoft. It hardly contains any text, but does give a whopper of a button “Review Awaiting Files” and has an expiry date. There’s always a sense of urgency in phishing emails, because that’s what this is. Other signs are sloppy writing (double spaces, use of capitals) or an odd-looking design. You are advised not to respond to this message. Delete it immediately.

  • #Microsoft
  • #phishing scams
Example
PAYPAL: “Cannot complete transaction. Action needed

“Cannot complete transaction. Action needed.”, reads the subject line of a new scam message purporting to come from PayPal. The email starts with a cryptic heading: “Your payment declined”. It’s followed by some seemingly comforting words: “Please note that this is not a charge. Your account will be limited due to receive multiple emails as the merchant processes your order.” Right, got it?

Don’t even try to understand what this means. Whatever you do, don’t respond to this email, don’t take any action and certainly don’t click on any links given in this email.

If you don’t confirm your information, we’ll limit what you can do with your PayPal account”. There is only one way out of this conundrum: pressing the button that says: “Resolve My Account”.

Don’t click on this link. And don’t reply to this email either. Even the scammers advise you not to reply: “This mailbox is not monitored”.

This is clearly a phishing scam. Delete it immediately.

PayPal: [RE] Confirmation

The latest scam email posing to be from PayPal teems with spelling mistakes, a clear sign of a phishing message designed to get hold of your user credentials or other personal data. Don’t respond to this message and don’t give them the information they are asking. PayPal will never send you such a sloppy message or ask you for any confidential information. Delete this email straightaway.

  • #malicious software
  • #PayPal
  • #phishing
Example
Scam parcel delivery email from ‘UPS’

You have a parcel coming. At least, that’s what a recent scam email posing to be from UPS wants you to believe. It gives recipients a scheduled delivery date as well as other shipment details. One of those details, the shipment number, has a hyperlink. Don’t click on it. This is a phishing email designed to get hold of your personal information. If you click on the link, you may be directed to a counterfeit website where you will be asked to disclose confidential data. You may also have your machine infected with malicious software. Delete this message straightaway.

  • #parcel scams
  • #phishing emails
  • #UPS
Example