FRAUD HELP DESK

THE DUTCH NATIONAL ANTI-FRAUD HOTLINE

Something fishy?
Report fraud to us between 09.00 and 17.00 Monday to Friday.
Scam parcel delivery email from ‘UPS’

You have a parcel coming. At least, that’s what a recent scam email posing to be from UPS wants you to believe. It gives recipients a scheduled delivery date as well as other shipment details. One of those details, the shipment number, has a hyperlink. Don’t click on it. This is a phishing email designed to get hold of your personal information. If you click on the link, you may be directed to a counterfeit website where you will be asked to disclose confidential data. You may also have your machine infected with malicious software. Delete this message straightaway.

  • #parcel scams
  • #phishing emails
  • #UPS
Example
‘ING introduces: renewed banking’

Yes, this is what the banner text of a new scam email supposedly from ING bank actually says. It’s a classic phishing email, bearing all the hallmarks of a scam designed to get hold of your user credentials or other confidential information.

This email has no personalised greeting (it starts with ‘Dear relation’), teems with typos and strange phrases and of course has the inevitable link (‘Klik hier’), which directs unsuspecting ING customers to a counterfeit website.

Delete this scam email. ING has nothing to do with it.

Your Apple ID information needs updating

‘Watch out: your Apple ID information hasn’t been updated yet’ reads the subject line of a short new scam email purporting to come from Apple. It starts off with a formal salutation: ‘Dear Sir/Madam’, instead of a personalised greeting – a typical red flag in a phishing scam. Other clear signs are the convoluted and even threatening language and the inevitable link calling for urgent action: ‘Update now’.

Please flag this message as spam. It’s a phishing scam designed to get hold of your personal information.

New 2018 Rabo World Card

“As a valued customer of Rabobank, we would like to keep you abreast of the latest developments regarding your Rabo World Card,” is the rather pompous opening line of a new fake email purporting to come from the leading Dutch bank. What follows is a string of long, complex sentences urging you to request the new, safer card.

The message also gives you a new access code and a link to a request form. Don’t click on this link. This is a phishing scam. The link will direct you to a counterfeit website which will urge you to disclose your personal details. You may also run the risk of having your computer infected with malicious software.