FRAUD HELP DESK

THE DUTCH NATIONAL ANTI-FRAUD HOTLINE

Something fishy?
Report fraud to us between 09.00 and 17.00 Monday to Friday.
Shoddy message from scammer posing as ICS

Some scammers are sheer amateurs, sending out utter nonsense while pretending to be a trusted company. The latest email purporting to come from International Card Services, the company which processes credit card payments in the Netherlands, is a good example of this. The message teems with poorly crafted sentences and misplaced jargon. Moreover, it contains a link to a supposedly secure online form, which should set off all your alarm bells.

ICS would never send you an email about a registration form, let alone warn you that you will no longer be able to use ICS services if you don’t fill it out. This smacks of blackmail, and in a way it is. Delete this message, it’s a scam.

  • #credit cards
  • #ICS
  • #phishing
Example
Your new digital bank card 2.0 is ready

Isn’t that lovely? SNS Bank are sending out email messages to inform you that will receive a new and more secure bank card. This state-of-the-art card has a built-in camera, which will allow you to access your online bank account and authorise money transfers. You will be sent the new card within three days.

The only thing you have to do is to ‘register your contact details for using the new 2.0 bank card’. If you don’t, 26.95 euro will be withdrawn from your account. The tight deadline, the commandeering tone and the hyperlink given in the email are all signs that you’re dealing with a scam. Delete this message immediately. It’s a scam.

  • #phishing
  • #scam emails
  • #SNS Bank
Example
Your email has been verified [Central Intelligence Agency ]

Yes, the CIA are after you. Because you’re linked to the distribution and storage of pornographic electronic materials involving underage children. Paedophilia for short. And you’re not the only one. As many as 1900 suspects will face arrest soon.

You can avoid this arrest by paying the CIA, or whoever is posing as the agency, 5000 US dollars. This is no joke. It’s a scam. It’s blackmail. It’s a crime. Don’t fall for this trick. If you pay, the chances are that you will targeted again.

Besides, the deadline for paying up is the day after tomorrow. Not many people would be able to arrange a money transfer online bitcoin exchanges such as Coinbase or Bitstamp. The CIA would certainly give you more time and use regular money transfers instead of cryptocurrencies.

Netflix: Reset your information

An email that starts off with the salutation “Dear Customer” should set off your alarm bells, particularly if the message purports to come from a company like Netflix. Surely, they will have your name somewhere. You have a subscription to the service, haven’t you? The message is signed by “Your friends at Netflix”. What good are friends if they can’t even remember your name. Or if they use the type of threatening language used in this email: “If you don’t update your information within 72 hours we’ll limit what you can do with your account”. Don’t fall for this scam message. And certainly don’t click on the hyperlink given in it. Delete this email immediately.

Update your account account

“Our registration indicates that your account has not been updated. This may lead to closure of your account,” is the alarming news in a mysterious message signed by ‘The Security Team’. There is no clue as to which company or product this ‘security team’ belongs to (it could be Microsoft), but you’ll soon find out when you click on the big button that reads ‘Update your account’.

And then it might be too late. After all, this is a scam email designed to get hold of your user credentials or other confidential data. Clicking on the link may direct you to a counterfeit website. Or you may have your computer infected with malicious software. In other words, don’t click on the button. Delete this message straightaway.

  • #email scams
  • #microsoft scam
Example
PayPal: You sent a payment of $ 125.00 USD

Sure, PayPal is known for its short messages and statements. But not for glaring typos and informal greetings (Hello). It’s a bank, after all. The ‘transaction confirm’ it is supposedly sending is simply an attempt to get hold of recipients’ user credentials and other confidential data. The practice is known as phishing. Therefore, never respond to such email messages. Bin them immediately.