FRAUD HELP DESK

THE DUTCH NATIONAL ANTI-FRAUD HOTLINE

Something fishy?
Report fraud to us between 09.00 and 17.00 Monday to Friday.
RegioBank: We introduce the new digipas

Some wonderful news from RegioBank today: they’re introducing a new edition of a bank card called digipas. Your current digipas will expire on 17 June 2017. Good heavens, that’s only four days away. So make sure you have a new card, the message adds. Besides, the new card has been given a 9.7 rating by the Netherlands Consumers’ Association, and it is no less than 40% bigger than its predecessor (!).

What more do you want? Well, perhaps an email message without any spelling or grammatical mistakes. And a personal greeting to start off with? Watch out, this message has all the main hallmarks of a phishing scam. Delete it immediately.

  • #bank cards
  • #Digipas
  • #malicious software
  • #phishing
  • #RegioBank
Example
Order confirmation from Apple

“We apologise for any inconvenience this may cause something unusual activity, we work for your safety and protection,” is the strangely worded but perhaps rather comforting opening line of a very short phishing email which purports to come from Apple.

The computer giant is asking you to open a PDF file and read their receipt. Don’t! This is a scam designed to get hold of your confidential details and your money. Delete this message straightaway.

  • #Apple
  • #malicious software
  • #phishing
Example
ABN-Amro bank: request new bank card

A new scam email supposedly from leading Dutch ABN-Amro bank asks recipients to request a new bank card. Not again, you might think. Yes, and it’s free of charge provided you request one before 15 June 2017. But that’s only two days away. No bank would give you such a short deadline, or include so many typos and grammatical mistakes in their messages.

The threatening tone and the absence of a personalised greeting are two more red flags. This is obviously a phishing scam. Delete this message immediately.

  • #ABN Amro
  • #bank cards
  • #malicious software
  • #phishing
Example
CJIB: avoid seizure

Scammers are sending out scam emails purporting to come from the Netherlands Tax Administration and the CJIB, the Centraal Justitieel Incassobureau or Central Fine Collection Agency – an executive agency of the Dutch Ministry of Security and Justice.

The senders inform recipients that two reminders have been sent that they have failed to pay a traffic fine. The amount due is € 233.56. Your bank account will be seized and sealed if you don’t pay by 13 June, which happens to be today. Isn’t that odd? Yes, it is. You’re hardly given time to think. If there’s anything to avoid, it’s not seizure, but payment. In other words: don’t pay! This email is fake. It’s a scam. Delete it straightaway.

  • #CJIB
  • #email scams
  • #malicious software
  • #phishing
Example
Confirmation_076133266.pdf

A short and cryptic message from a Brazilian account with the appropriate name ‘simplificando.com’ wants you to open an attachment. Don’t. This is not a confirmation letter at all, it’s a file that is likely to contain malware. Delete this message immediately.

  • #malicious software
  • #phishing
  • #simplificando.com
Example
PayPal: We need to verify your account information

“We need to verify your account information in order to continue using your account,” is the somewhat strange conclusion drawn by ‘PayPal’. Recipients are asked to click on a link to verify their account. The link, however, redirects to a totally unrelated web page: http://chico.co.th/un.php.

Don’t click on it. If you do, you may be directed to a fake website designed to get hold of your personal information. Or you run the risk of having your computer infected with malicious software. You don’t want either option. You’re therefore better off deleting this email.

  • #malicious software
  • #PayPal
  • #phishing
Example