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Cold call from Vakantiegarant? Hang up the phone!

26 February 2019

A fake debt collection agency has been cold-calling people across the Netherlands demanding money on behalf of a travel organisation named Vakantiegarant. These intimidating calls are part of a scam. If you happen to get someone on the phone from this ‘debt collection agency’, you’d better hang up immediately.

In 2018, the Netherlands Authority for Consumers and Markets accused Vakantiegarant of misleading consumers. The company has ceased its operations since. The ‘debt collection agency’ has therefore nothing to do with the travel organisation; it simply tries to capitalise on the situation.

Since January, Fraud Help Desk has received several dozens of reports about intimidating telephone calls from debt collection agencies.